Citizen Bus Bus Booking

Comfort slightly better than 0. Rest best for courier services.

Good.

They should drop me at my dropping point, but they had dropped me 500 meters before.

Bus is too late and dropping time is 6 but dropped at 9 30.

First its a Non Ac bus and Rest all you know its a Regretful journey.

Dropped before my drop point on the highway.

Bad seats, very old, no dinner breaks, we requested like 1000 times still they don't bother, kept on requesting for break and they kept denying saying it's night vehicle we don't stop. After multiple requests they stopped at a fuel pump for refill and asked us to adjust with biscuits, no water bottle issued. The operator should mention about no dinner break while booking. The vehicle is very late; it reached by 2:30 pm. Half of my day is worn out. Beds are really very very old and charging sockets are broken, feels like 90s bus.

I was highly disappointed with the overall service provided. Staff behavior was not good. The driver suddenly changed the route without any proper information. The dinner stop was late after we requested many times for a dinner stop at 1:30 AM. The suspension needed improvement to provide better comfort, especially during overnight journeys. The bus arrived at the scheduled stops much later than the promised time. The back seat cover was in poor condition and the light was not operating. The staff informed us that after reaching Sion at 2:00 PM, we would have to change buses to reach our designated drop off point, as the current bus would not go there. This information was not communicated clearly in advance at the time of booking. Such last minute changes caused unnecessary inconvenience, confusion, and discomfort for passengers.

Late by 2 hours at the pickup

Its too late and drivers behaviour was so bad and they are not following timing only.