Excellent, good staff, time maintained, cleaning and respect of staff to passenger is very excellent.

Good experience every time.

Every thing good.

More comfort.

I got very dizzy and nauseous. At night I reached out for help. The previous driver was kind and stopped by a medical shop for me to get medicine. However, the staff was very unhelpful. I asked him at night if I could sit in the front because I was not feeling well. He said no because there were cameras. Later I happened to vomit a little, and the blanket got spoiled. Right then I informed the staff. However, when I was about to leave, they demanded XXXX rupees because I spoiled the blanket and did not ask them for a bag or something else. I eventually gave XXXX rupees via UPI feeling bad, and it was a very bad experience.

Clean in the bus blanket bed sheet.

I am writing to formally lodge a severe complaint regarding a deeply distressing and unacceptable journey experience I had with bus operator. Despite selecting bus stand as my designated drop-off point during the booking process, your bus deliberately bypassed the route and dropped me off approximately 10 km away from my destination at an ungodly hour of 4:00 AM. Being stranded on a dark highway at that time of the morning without public transit posed a significant personal safety risk and forced me to bear the unexpected financial burden of arranging my own alternate transportation home. This raises an unacceptable operational question: If the bus was not going to service the bus stand drop-off and intended to bypass the route entirely, why was this option active and permitted during booking? Had I been transparently informed beforehand, I would have made alternative travel arrangements instead of being misled. To compound this negligence, when I reasonably approached the staff to address the issue, their response was shockingly rude, dismissive, and entirely devoid of professional accountability. Instead of offering assistance or an apology, they behaved aggressively and rudely instructed me to complain to service provider, washing their hands of the situation. This blatant disregard for passenger safety, misleading booking options and appalling staff behavior reflect unacceptable standards of customer service. I expect a thorough investigation into this incident, a formal written explanation regarding why an invalid drop-off point was offered, and appropriate financial compensation covering my additional travel expenses and the distress caused. I look forward to a prompt, satisfactory resolution rather than a standard, automated dismissal of my grievance. Booking / Travel Details: * Service: bus operator Intended drop-off: bus stand Actual drop-off location: 10 km away from destination Time of Incident: ~4:00 AM.

Good.

Awesome service.

Very late drop and also did not drop at the location I booked.