Aarti Jain Birla
Dear Sir/Madam, I am writing to formally complain about the inconvenience caused during my recent journey in your sleeper bus. I had booked a Sleeper AC bus, expecting the facilities and comfort promised at the time of booking. However, during the journey, the AC was not working properly, which caused significant discomfort and inconvenience throughout the trip. I paid the fare specifically for an AC sleeper service, but the promised facility was not provided. Therefore, I request you to kindly refund the appropriate amount of my ticket fare as compensation for the inconvenience and failure to provide the service for which I paid. I request you to look into this matter seriously and process the refund at the earliest. I would appreciate a prompt response and resolution.






















