PEPSU (Punjab)

I have travelled with this bus quite a few times but this experience was the worst. I had booked my ticket online and I was allotted two seats in advance but on the journey day, both the seats were occupied. When I talked to the conductor regarding this, he very casually asked me and my mother to sit somewhere else on the empty seats, that too not together. What's the point of providing online booking facility when the booked seats are given to someone else? When we talked about this to the conductor, he replied rudely and acted as though we were in the wrong. In the end, after talking rudely, the conductor arranged two seats that were side by side for us. We were very disappointed by this and it should not have happened where our seats were not given to others in the first place. We expect a better and smooth experience next time.

Good job.

Late.

Hello it's all good.

Service is very good.

Water bottle must be in bus.

I was there at counter number 23 to catch the bus on time but bus left before the time. So, I travelled to Delhi via roadways. Did not expect this service. And one more thing there was no option for refund. My XXXX rupees got wasted because of their service.

Hygiene not proper.

Driver was a bit rude.

My flight was scheduled for 18th so I was unable to travel on 17th. I tried contacting the team regarding the same but no one was able to.